Contact Us    

Reach Us By Phone
9 a.m. to 6:30 p.m. ET (Monday-Friday)

800-282-1550 or
302-477-4000

Fax Number
302-477-4011

Mailing Address
Access Group, Inc.
P.O. Box 7430
Wilmington, DE 19803-0430

Street Address
Access Group, Inc.
5500 Brandywine Parkway
Wilmington, DE 19803

Need Access Users
www.needaccess.org
School Administrators
9 a.m. to 6:30 p.m. ET (Monday-Friday)
800-227-2151

 

 

 

 

 

 

 

Direct Disputes
To dispute any information on your credit report regarding Access Group accounts, please put in writing your Access Group account number, your name, your address, your telephone number, the loan or loans being disputed, what is being disputed, the basis of the dispute, and documentation supporting your dispute (i.e., copy of credit report, police report, account statements, etc.). All disputes must be sent to:

Credit Reporting Disputes

PO Box 7808
Wilmington, DE 19803-0808